The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

If you are interested in submitting items to the Library, please contact our advertising team


Managing Mobility: The Rise of the iPad Brings Challenges, Opportunities

Whitepaper | Sponsored by: GroupLogic | Published: December 3, 2012

This white paper provides insights into the opportunities presented by the advent of iPad, an in-depth look at the challenges facing IT, and a model for a solution that would satisfy all parties. To read more about this timely topic, download today!

Running Out of Bandwidth? Take a Fresh Look at 100G

Whitepaper | Sponsored by: Cisco

This white paper describes each of these technological advances and how this 100G benefit in scale can even be accomplished with existing, fully depreciated, legacy 10G DWDM systems. Download this white paper today.

Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact

Whitepaper | Sponsored by: Cisco

In this paper, you will learn how the Cisco® Collaboration Architecture enables you to address trends such as mobility, "bring-your-own-device," and video, and create a flexible platform for collaboration. Download this whitepaper today.

Successfully Deploying Communications And Collaboration Solutions To Meet The Needs Of Your Medium-Size Business

Whitepaper | Sponsored by: Cisco

Cisco networking and communications solutions for midsize business offer an open platform that enables your business to do more for less. Get to know the Cisco Solutions that allow you to deliver on your company's expectations. Download the Forrester Research Whitepaper "Does Your Communications and Collaboration Solutions Meet your Mid-size Business Needs?" today.

The Era of Application Centric Networking

Whitepaper | Sponsored by: Cisco

How can you be more confident in the success of your application rollout? The role of the router has been redefined. The router is now central for the success of application roll-outs and performance. Get the full story from the Lippis Consulting industry paper, "The Era of Application Centric Networking."

Enterprise Messaging: Powering Customer Engagement through Mobile Messaging

Webinar | Tuesday, April 29, 12pm ET/ 9am PT | Presented by: Infinite

In this webinar, Pamela Clark-Dickson, Senior Analyst at Informa Telecoms & Media; and John Puma Vice President of Product Management at Infinite Convergence Solutions will provide insight into the evolution and future of mobile messaging, and present case studies on how organizations have harnessed the power of mobile messaging to support customer business strategies. Register Today!

Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Service

Whitepaper | Sponsored by: Oracle

This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems. Download today.

Five Tips for Integrating Video into SharePoint

Whitepaper | Sponsored by: RAMP

Learn our top 5 suggestions for successfully integrating video into SharePoint, including specific suggestions around infrastructure, discoverability, usability, collaboration and more. We encourage you to download this paper, and consider how your company can take advantage of the video explosion. Download today!

Best Practices for Migrating to SharePoint Online in Office 365

Whitepaper | Sponsored by: Dell | Published: February 26, 2014

Having evolved from a document repository into collaborative platform, learn the best practice for migrating to SharePoint Online in Office 365, and harness the power of the cloud for high availability and secure data storage. Download Now.

eBrief | How Big Data Changes The Way You Think and Operate

eBook | Published: March 28, 2014 | Sponsored by: CenturyLink

Big data allows companies to focus on individuals instead of vague trends. Businesses that jump in and start learning now can reap an advantage over slower competitors. Download this eBrief today!

Critical Infrastructure and Cybersecurity

eBook | Published: March 31, 2014 | Sponsored by: HP

This FierceITSecurity eBook looks at key dependencies among critical infrastructure sectors and how companies in these areas can stay ahead of threats and maximize their defensive efforts. Download this eBook today!

Best Practices for Migrating to SharePoint 2013

Whitepaper | Sponsored By: Dell | Published: February 24, 2014

SharePoint 2013 has the industry buzzing. It’s powerful and a vast improvement over previous versions. In this white paper, get best practice to ensure your migration to SharePoint 2013 is quick, easy and cost effective. Download Today!

5 Unsung Tools of Dev Ops

Whitepaper | SPONSORED BY: New Relic

Jonathon Thurman shares his five favorite DevOps tools which have been around a long time. They may not be flashy but they're time tested and just work. He also tells you how to use them and how to configure them for maximum value. Download 5 Unsung Tools of DevOps to see which tools make the cut and why.

Getting to DevOps (And Getting the Payoff)

eBook | Published: April 14, 2014 | Sponsored by: New Relic

DevOps is a more holistic approach to application development, more fully taking into account deployment and ongoing operational needs – and tossing a lot of automation into the mix. This FierceEnterpriseCommunications eBook provides step-by-step guidance on implementing DevOps for CIOs and IT and application development managers. Download this eBook today!

802.11ac in the Enterprise: Technologies and Strategies

Whitepaper | Sponsored by: Meru Networks | PUBLISHED: March 31, 2014

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

Defense Against the Dark Arts: Finding and Stopping Advanced Threats

Whitepaper | Sponsored by: ProofPoint

Today's most-damaging targeted attacks don't occur by happenstance. They are carefully planned and executed by a new breed of professional adversaries. Read this white paper, Defense Against the Dark Arts: Finding and Stopping Advanced Threats to gain a practical understanding of today's Advanced Threat Landscape and strategies for detecting and stopping Advanced Threats. Download today!

Longline Phishing: A new Class of Advanced Phishing Attacks

Whitepaper | Sponsored by: ProofPoint

The last few years have seen a dramatic increase in the use of email as a vehicle for cyberattacks on organizations and large corporations. Recently, Proofpoint researchers identified a new class of sophisticated and effective, large-scale phishing attack dubbed "longline" phishing attacks. Download this whitepaper to learn about the unique characteristics of these attacks, how they are carried out, and the alarming effectiveness they have. Download today!

8 Ways to Better Monitor Network Security Threats in the Age of BYOD

Whitepaper | SPONSORED BY: HP

This white paper offers unique insight and analysis into how network security professionals can better identify, manage, and contain the leading network security risk factors that arise from a mobile, always-on workforce. Read it and learn what you need to better manage and mitigate. Download Now!

Hardware Test Equipment is the Key to Accurate Network Testing

Whitepaper | SPONSORED BY: Spirent

Surprisingly, many organizations are not adequately testing their networks. Network testing is crucial for any IT organization that wants to ensure availability, security and performance of applications and services running on their networks. Download this whitepaper now to learn more!

Reduce Datacenter Energy Costs by up to 15%: Software Meets Datacenter ROI

Webinar | Friday, May 16, 2014 - 2 pm ET / 11 am PT

Join us for a look at two Intel Datacenter Software solutions, sample use cases, and implementation overviews. Intel Data Center Manager (Intel DCM): Energy Director provides device-level power and thermal monitoring and management for groups of servers, networking, storage, and other IT equipment. Register Today!

Building a Mobile Campus

Webinar | Now Available On-Demand | Presented by: AT&T

Implementing the infrastructure to support an increasingly 'mobile-first' campus requires academics institutions to make wise technology investments that optimize the teaching and learning environment. Register to Watch Now!

Case Study: USDA Stays at the Forefront of Mobilization with Acronis Access

Whitepaper | SPONSORED BY: Acronis

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources. However, to utilize these technical trends, the agency needed to construct and execute a mobile strategy, combining device management, application delivery, and Bring-Your-Own-Device (BYOD) concepts while improving IT insight, retaining control, and cutting costs. Download this case study to learn more.

Delight & Engage Customers with Mobile APIs

Whitepaper | SPONSORED BY: Mashery

Read this success story and learn how a robust API and secure API Management powered Keep’s iOS app to become one of the most popular apps in the Lifestyle category in the iTunes App Store.

Enhancing Enterprise Mobility with BYOD

Whitepaper | SPONSORED BY: Acronis | Published: 2014

This white paper introduces the key benefits and challenges of BYOD movement. Understanding the ins and outs of everything BYOD is the first step of establishing an easily managed, secure enterprise with a mobile workforce. Download today!

How to Add Attachment Viewing to Salesforce

Whitepaper | Sponsored by: Accusoft | Published: 2013

Read this Accusoft whitepaper to learn about the case for an attachment viewer for Salesforce. Download now.

Finding ROI in Document Collaboration

Whitepaper | SPONSORED BY: Accusoft | PUBLISHED: March 31

Read this Accusoft whitepaper to learn about the factors that make document collaboration more difficult than it should be, and about how to create a collaboration strategy that makes sense for your organization. Download Now!

Finding the Payoff in Enterprise Video

eBook | Published: February 18, 2014 | Sponsored by: RAMP

Video is a powerful medium for communication, and potential uses abound - from sales and marketing through employee communications, training and more. But enterprise use has grown in fits and starts. Download this ebook to learn guidance in building the capabilities, culture and infrastructure to find the payoff in enterprise video.

802.11ac: Is Now the Time to Move to the New Wireless LAN?

Webinar | Now Available On-Demand | Presented by: Xirrus

Every 2-3 years, some new variant of wireless standard comes to the market. Keeping up with the latest, greatest technology is becoming a challenge but more importantly, what really matters to you? In the end, you have to plan and budget to maximize your investment. CIOs and IT Directors have to make tough decision balancing the timing of technology refreshes with the opportunity cost. Register to Watch Now!

Convergence of MDM and MAM

eBook | Sponsored by: AT&T | Published on: February 3, 2014

Is mobility best managed at the device level, or the application level? Increasingly it's not an either-or choice. In this FierceMobileIT eBook, IT directors and mobile computing experts offer real-world advice on empowering employees with mobile tools while addressing security and management tasks efficiently. Download this eBook now!

Harnessing the Power of Enterprise Social

eBook | Sponsored by: HP

The IT security landscape is constantly shifting and businesses are striving to keep up. In this FierceITSecurity eBook, industry experts offer practical, real-world advice on how to handle network security now. Download this eBook today.

Key Strategies for Implementing 4G Networks in Branch Offices

Webinar | Now Available On Demand | Presented by: CradlePoint

While 4G connectivity provides enterprises with the value of secure, flexible, and highly reliable networking, there can be obstacles to successful implementation. Learn key strategies for implementing 4G networks in branch office verticals like retail, financial services, healthcare, and transportation. Register to watch now!

Know What Customers Want Before They Do


Today's consumers only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Discover the framework for creating effective NBOs for B2C and B2B companies. Download today.

Using Data Visualizations to Drive Business Decisions

eBook | Sponsored by: Datawatch Corporation | Published: December 2 2013

Big data visualizations are undeniably valuable. They can quickly relay important information for decision making, surpassing the capabilities of their traditional counterparts. Find out how key decision makers are using this information. Download this eBook today.

Forbes: The Secret Sauce of Oracle's Commercial Success


This whitepaper addresses how the Sales Cloud is rapidly becoming a strategic asset that delivers better intelligence, social collaboration, and native mobile apps for Sales and Marketing professionals. Learn how Oracle Sales Cloud helped Oracle increase annual revenue to $37 billion. Download Now!

Knowledge Management: The Profitable Journey

eBook | Published: February 28th, 2014 | Sponsored by: RightAnswers

Knowledge management has become quite a profitable journey for many companies – though some still must concede that they’re not quite there yet. Wherever you find yourself on this journey today, this eBook can help you on your next leg. It illustrates how far the technology has taken so many companies, and how you can learn from their path-forging examples. Download this eBook today!

Wi-Fi Performance: How To Avoid Another #WiFail

Webinar | Now Available On-Demand | Sponsored by: Xirrus

Enterprise IT operates in a world full of buzzwords like BYOD and mobility. But at the root of it all is the necessity to assure performance for business applications. In this webinar, we'll look at some key technology considerations to make when evaluating Wi-Fi solutions to ensure your network doesn’t #WiFail. Register to Watch Now!

Beyond connectivity: Business Innovation with M2M Solutions

Webinar | Now available on-demand | Sponsored by: Vodafone

During this webinar, we will introduce how the adoption of M2M technologies will result in business innovation, and the real customer case will be addressed to validate its deployment. Register today to watch now!

Transforming Post-Trade Operations Through Streamlined Business Processes

Webinar | SPONSORED BY: Appian | NOW AVAILABLE ON-DEMAND | PUBLISHED: February 19, 2014

This Webinar examines real-world techniques to improve efficiency in some of the finance industry's most complex processes. Register to watch now!

Making the Leap to IP Hosted Business Communications Services

Webinar | Now available on-demand | Sponsored by: Oracle

This webinar will cover a range of topics related to the delivery of Hosted Business Communications services, including: how to identify and qualify business customers that stand to benefit the most, case studies on service providers who have successfully "made the leap" to offering hosted business communications services, and much more! Register to watch now!

Closing the Deal with Mobile Apps for Manufacturers

Webinar | Now Available On-Demand | Presented by: AT&T

This webinar will explore how the benefits of real-time information access for the sales and distribution channel, improved inventory management and resource allocation through instant visibility into the supply chain, and methods for providing secure mobile access to business applications across the enterprise. Register to watch now!

IT Made Easy with ManageEngine ServiceDesk Plus

Whitepaper | Sponsored by: ManageEngine

ManageEngine ServiceDesk Plus is an ITIL-Ready Help Desk Software with integrated asset and project management. True to our tagline, "IT Made Easy", ServiceDesk Plus wins hands down when it comes to ease of use, out of the box settings and integration. Visit to check out the list of features that come at just $995 and to download a 30-Day Free Trial!

Customer Experience for Service

Whitepaper | Sponsored by: Oracle | Published: October 16

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

How to Transform Your Mobile Customer Care Strategy

Whitepaper | Sponsored by: Oracle

It's all about the SCI: the smart, connected interaction. It's not easy - mobility increases the number of variables going into each interaction, requires the preservation of context across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.

Maximize Workforce Productivity with Mobile Apps

Webinar | Now Available On-Demand | Sponsored by: AT&T

This FierceMobileIT webinar will explore how to deploy a mobility platform architecture to design, build and manage mobile applications across the enterprise; provide real-time access to critical applications and data; and support diverse mobile device types while extending back-end data integration to mobile devices. Register to Watch Now!

Video for Mobile Workers: The Challenges and the Payoff for the Enterprise

Webinar | Now Available On-Demand | Sponsored by: RAMP

Join us on March 13th to discuss online video and its uses for a mobile workforce, including company training, collaboration, employee engagement and more. Register to learn about the challenges of online video, and how companies can best support mobile workers with reliable video to get their jobs done better. Register Today!

Network Security Now

eBook | Published: January 27, 2014 | Sponsored by: HP

The IT Security threat landscape has changed quickly - and now businesses themselves are changing quickly as well - how can security keep up? In this eBook, Chief Information Security Officers and other experts offer practical, real-world advice on how to handle network security now. Download now!

360 Degree Mobile Security Assessment

Webinar | Now Available On-Demand | Sponsored by: AT&T

Devices, applications and content increasingly are at risk as today’s workforce further integrates mobility into their work life. Listen as Charles Kolodgy, Research Vice President for IDC's Security Products, dives into the key areas of mobile security organizations should assess to protect its data while engaging its customers, partners, and employees. Register to Watch Now!

Moving Enterprise Apps to the Cloud - Fad or Necessity?

Webinar | NOW AVAILABLE ON-DEMAND | Presented by: Kony

If you're building mobile apps, this webinar is for you. Join us to learn how to utilize the cloud to optimize and improve your mobile application development strategy. Learn more about the advantages and challenges of cloud-based mobile development. Register to watch now!

MobileIron and Acronis Deliver Secure File Access & Editing on Android

Webinar | Now Available On-Demand | Presented by: MobileIron and Acronis

Join us to learn how Acronis mobilEcho and MobileIron AppConnect together provide a complete solution for organizations supporting Android smart phones and tablets. Register to watch now!

Building a Strategic Road Map for Enterprise Mobility

Webinar | Now Available On-Demand | Presented by: AT&T

This webinar will explore how to use external subject matter experts to build a customized mobility strategy based on business priorities; simplify complexity and gain control through cross-platform solutions that align with existing information systems; develop standards-based mobile applications and processes that ensure seamless mobile transition and growth. Register to watch now!

eBook | Content for the Mobile and Social Workforce

eBook | Sponsored By: Hyland | Published: October 28, 2013

The smartphone and the cloud and the ability to share changed the whole notion of content management. In this eBook, FierceContentManagement looks at these shifts and make sense of them in the broader IT context as well as their influence on content management. Download for free today.

Building great mobile apps for Marketing


Mobile applications are a great place to forge customer connections. That means IT, developers and marketers have to partner more effectively than ever to deliver the goods. Join FierceMobileIT and learn how to create fantastic mobile apps for customers and marketers alike. Register to watch now!

eBook | Making BYOD Work

eBook | Sponsored by: AT&T | Published: October 21, 2013

Chief information officers and enterprise IT departments face a myriad of challenges when allowing employees to bring their own mobile devices into the work environment. FierceMobileIT explores how BYOD can work best for your enterprise to solve these problems. Download for free today.

8 Ways to Unify Your Web, Mobile & Apps Strategy

Webinar | Now Available On-Demand | Sponsored by Moovweb

Companies can now unify their web, mobile and apps strategy with a single platform approach, saving time and money, and freeing up resources to focus on delivering incremental business value. Tune in to this webinar to see real life examples by Moovweb. Register to watch now.

Next Generation Data Center - Innovation, Transformation, and Management

Webinar | NOW AVAILABLE ON DEMAND | SPONSORED BY: Intel and Atos | PUBLISHED: November 14, 2013

Together Intel and Atos will present new and innovative technology and solutions that support next generation changes within the Data Center. Register to watch now!

Employee Choice and Flexibility - The Next Generation Work Environment

Webinar | Now Available On-Demand | Sponsored by: AT&T

Mobile is becoming the single most important technology to help drive business agility and profitability. As a result the culture of the work environment is evolving. Learn from two industry experts about best practices for managing the mobile enterprise risk today and how your organization can plan for the future. Register to watch now!

eBook | Convergence of Mobility and the Cloud

eBook | Sponsored by: AT&T | Published: November 4, 2013

As BYOD and cloud computing gain traction in the enterprise, CIOs need to understand how the two relate and how they can be leveraged to improve enterprise services while maintaining security. This eBook discusses the challenges CIOs and IT managers face in the application of cloud synchronization, and what to keep in mind while keeping up with the trend of applying cloud-based storage in companies' day-to-day work. Download it today.

Creating A Scalable Enterprise

eBook | Sponsored by: Windstream | Published: August 19, 2013

As enterprises capture and create data scaling up into petabytes and beyond, it’s not just a matter of adding a few more CPUs and disks. The storage may need to reside physically closer to the processing resources. Learn more today!

Avoiding the top three challenges of custom-coded SharePoint applications

Whitepaper | Sponsored by: Dell | Published: September 18

In this white paper, learn about the challenges of custom coded SharePoint applications. Then, see how you can overcome them to create the SharePoint sites you want. Download Today!

Creating a Mobile Presence: Native Apps vs. HTML5

eBook | Sponsored by Kony | Published July 31, 2013

Enterprises are looking for ways to enable mobile collaboration and reach customers on the move. This places an important decision in the hands of chief information officers: native apps or HTML5? Learn more today.

Enterprise Apps: Maximizing Productivity, Minimizing Risk

eBook | Sponsored by Kony | Published: May 27, 2013

While mobile applications can facilitate greater work efficiency, there are numerous security risks involved with employees downloading third party apps. This has led many enterprises to develop their own internal mobile applications. Learn more today.

Identity and Access Management

eBook | Sponsored by: SecureAuth | Published: April 12, 2013

The cloud and BYOD bring greater efficiency and satisfaction to the industry's workforce. However, these trends also challenge IT departments that struggle to maintain control and security within their companies. FierceEnterpriseCommunications looks at how IAM can help turn these challenges into opportunities. Download now.

Harnessing the Increasingly Mobile Workforce

eBook | Sponsored by Kony | Published: March 25, 2013

How can companies best use mobile? FierceMobileIT explores methods for strategic mobile planning and IT development. Download for free today.

Benefits and Challenges of SIP Trunking Migration

eBook | Sponsored by: Acme Packet | Published: January 28, 213

One-third of 300 enterprises surveyed by Webtorials have deployed SIP trunking, with an average cost savings of 33 percent. Fred Donovan, editor of FierceEntepriseCommunications explores the developments that have fueled this migration to SIP trunking services and more in this eBook. Download for free today.

As Content Goes Global, Think Localization

eBook | Sponsored by: Lionbridge | Published: November 30, 2012

There's too big an opportunity in foreign markets to ignore localization or risk executing localization poorly. This eBook provides a broad overview of translation and localization, and maps the issues you need to consider. Download for free today.

Rule Your Documents: Document Management Guide

eBook | Sponsored by: KnowledgeTree | Published: October 22, 2012

Download this 129 page ebook on the best practices of document management to read about technical insights, case studies, business insights, document lifecycle and much more. Download Now.

Implementation Strategies for Fulfilling and Maintaining IT Compliance

eBook | Sponsored by: Quest Software | Published: August 7, 2012

IT compliance is mandatory for your business – but it doesn’t have to be difficult, and when properly controlled is a boon for your company. In this four-part eBook, see how the many parts of IT compliance can be effectively managed throughout the business. Get it today.

Virtualizing Government: New Open Source Solutions for the Public Sector

eBook | Sponsored by: Redhat | Published: June 4, 2012

This eBook offers a detailed look at some of the most pressing questions and considerations that stand before government IT managers today.  Click here to download.

Coping with Consumer Devices in the Enterprise


In this eBook we will examine how enterprises must cope with devices such as smartphones, laptops, and tablets.  We will discuss how enterprises must work to support, secure, and manage these devices so that their employees can use them efficiently. Click here to download today.

BPM and ECM: a Marriage Made in Heaven

eBook | Sponsored by: Kofax | Published: April 11, 2012

This FierceContentManagement eBook looks at the relationship between BPM and ECM, what happens when you bring the two together, and how getting information into repositories and business processes at the earliest stage adds power to effect maximum results. Download now.

Securing the Mobile Workforce

eBook | Sponsored by: Good | Published: March 28, 2012

This eBook discusses the difficulty for IT to control what users do with their smartphone and tablet devices, how to prevent exposing business data to security threats, and how the enterprise can continue to give employees the freedom to use their own devices while maintaining IT security. Download now.

From Content to Consumer: The New WCM Focus

eBook | Sponsored by: Percussion | Published: March 19, 2012

This eBook from FierceContentManagement explores how WCM has evolved and the impact it will have on Customer Experience Management (CEM) moving forward. While content still matters, context is becoming more important. This eBook will help you to formulate your CEM strategy. Download now!