Cisco beefs up enterprise collaboration options
Cisco Systems is rolling out a series of new services and capabilities enabling enterprise users to link their personal mobile devices with on-premise workplace products to boost collaborative possibilities.
The new Cisco Expressway advanced gateway maintains security without requiring device-level registration, accounts and passwords, giving users access to all of their collaboration tools regardless of location. Cisco Expressway secures voice, instant messaging and video communications from Cisco Jabber and TelePresence endpoints with Transport Layer Security technology.
Cisco also unveiled Jabber Guest, which leverages Expressway's security functionality to support access for users outside the organization--e.g., business partners, consultants or consumers--and enable high-definition voice and video communication with employees inside the company via mobile device or web browser. Guests click on a link provided through instant messaging or the company's website to initiate a two-way video conversation with another party. Jabber Guest also lets employees share data with users outside of the organization.
Next month, Cisco will introduce Intelligent Proximity, enabling customers to wirelessly sync its Android-based DX650 smart desk phone with their iOS and Android smartphones. Users can import contacts and call histories from their mobile phones to the DX650 or transfer a call already in progress from their mobile device to the DX650 and back again as circumstances warrant.
In addition, the new Cisco Prime Collaboration tool gives IT departments a single unified management console for managing Cisco collaboration products. Firms can deploy servers, provision devices from the phones on users' desks to the Jabber clients on their laptops and implement general feature management and service assurance. Prime Collaboration also supports BYOD implementations, allowing IT to give users permission to add their own smartphones and tablets to the system.
"The rise in mobility has opened up new ways in which teams, employees and customers are choosing to connect and collaborate with one another to get things done," said Rowan Trollope, senior vice president and general manager of Cisco's Collaboration Technology Group. "With these latest announcements, Cisco is providing customers with a sophisticated collaboration and communication experience that corporate IT expects, while also offering the same intuitiveness and simplicity found in easy-to-use software-based consumer communication tools."
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