Enterprises struggle with 'hidden' costs of mobility

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Many costs of mobility are "hidden" because they are not taken into account by enterprises when evaluating their mobility deployment and strategy.

The true total cost of ownership of mobility is made up of carrier charges (48 percent), hardware (21 percent), IT resources (15 percent), additional services (10 percent) and security (6 percent), according to a survey by Redshift Research on behalf of mobile security and data firm Wandera.


Source: Wikimedia

The average cost of enterprise mobility is $1,840 per employee mobile device per year, or $51.9 billion in total spending by U.S. firms, a full 116 percent higher than enterprises expect, the survey of 500 U.S. IT decision makers with control over their company's mobility spending found.

As the number of mobile devices in the enterprise grows, so will the associated costs and the number of security threats. In fact, the study revealed that 28 percent of U.S. companies reported a mobile security breach in the last 12 months.

The major of TCO can be controlled and reduced by the enterprises. In fact, up to $480 could be saved per device annual through appropriate mobile control, the survey estimated.

"Mobility has become an essential tool for enabling business, but it comes with many hidden costs. Enterprises don't need to choose between productivity and security in order to control their total cost of ownership; they just need to better manage their risk exposure," Michael Covington, senior product manager of Wandera, commented in an email to FierceMobileIT.

"Deep visibility and fine-grained controls over an organization's mobile data will allow them to ensure the workforce is empowered and protected, without it spiraling into a costly affair," he added.

Of course, Wandera has interested in highlighting the need for enterprises to control mobile data costs and provide security, since the company offers products to do just that. Still, the survey data highlights some of the "hidden" costs of implementing a mobility strategy.

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