EU eases mobile user frustration over high roaming charges


Mobile user frustration over high mobile roaming charges, the bane of business travelers and their firms, has just been eased a bit in Europe.

The European Union has cut in half the roaming charges that mobile operators can charge customers for mobile data, effective July 1, the European Commission said in a release.

EU regulators have slashed the cap (in euros) on charges for the following mobile services: mobile data to 20 cents per megabyte, down 55 percent from 45 cents last year; making a call to 19 cents per minute, a 21 percent drop from 24 cents last year; receiving a call to 5 cents per minute, a 28.5 percent drop from 7 cents per minute last year; and sending a text message to 6 cents, down 25 percent from 8 cents last year.

The EU said that roaming charges have dropped between 80 percent and 90 percent since it began the caps in 2007. In March, the European Parliament approved the elimination of mobile roaming charges altogether, effective December 2015.

"This huge drop in data roaming prices will make a big difference to all of us this summer. But it is not enough. Why should we have roaming charges at all in a single market? By the end of this year I hope we see the complete end of roaming charges agreed--the Parliament has done their part, now it is up to Member States to seal the deal!," says Neelie Kroes, vice president of the European Commission responsible for the Digital Agenda.

For more:
- check out the EU's release
- read The Guardian article

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