Firms increasingly turn to telematics to keep track of vehicles, workers
The number of service vehicles fitted with telematics equipment will increase to 25 million vehicles by the end of 2019, or a penetration rate of more than 30 percent, according to ABI Research forecasts.
Competition for customers and regulatory requirements are driving firms to track vehicles and mobile workers through the use of telematics, ABI observes.
"Companies must now ensure that they have accurate details of every mobile worker's hours of service and must be able to demonstrate that these workers are not being forced to work long hours, or engage in risky working practices in order to meet customer or company performance targets, which could also have important ramifications on their brand image," explains ABI.
Telematics providers offer firms fleet management, driver behavior monitoring, vehicle diagnostics and service maintenance functions. Companies offering telematics products include Trimble, Telogis, Masternaut, Fleetmatics, Teletrac and TomTom, relates ABI.
"At present, many companies rely on manual scheduling and management reporting, which depend on paper records and the potential for strategic business improvement is limited," observes Gareth Owen, principal analyst at ABI Research.
"A state-of-the-art mobile workforce management system can monitor all workers in real-time and help a company manage its operations dynamically, ensuring compliance with rules and regulations as well as providing managers with important metrics on every worker and vehicle," Owen concludes.
Market research firm Visiongain predicts that the commercial vehicle telematics market will reach $11.2 billion this year. Visiongain also identified intense competition and global regulations, as well as demand for wireless connectivity, as fueling market growth.
- check out ABI's release
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