The hidden costs of BYOD
Despite the promise of reduced hardware costs, BYOD is actually costing enterprises more money in terms of wireless infrastructure upgrades, support costs, mobile device management spending, and increased security costs.
Analysts and numerous studies cited by FierceMobileIT have identified the obvious costs of BYOD, as well as some of the hidden costs. For example, Gartner forecasts that supporting BYOD will cost enterprises $300 per employee annually by 2016, up from a current $100 per employee annually.
The latest analyst to highlight the hidden costs of BYOD is Alexa Bona, vice president and distinguished analyst at Gartner. Bona identifies BYOD as one of eight disruptive forces that are contributing to the "explosive rise" in IT asset costs.
Bona notes that the disposal of mobile devices, whether corporate-owned or personally owned, is yet another hidden cost that enterprises must consider. There are an increasing number of data security and environmental regulations constraining enterprises in how they can dispose of mobile devices. These rules add IT costs.
In addition, the plethora of mobile operating systems and apps in the enterprise are adding to the complexity and cost of IT procurement. "The lack of dominance of one form factor, platform or operating system will affect negotiations with previously dominant vendors. In addition to managing a new dynamic with existing providers, IT procurement executives must be ready to deal with new vendors, such as Apple [NASDAQ: AAPL] and Google [NASDAQ: GOOG], that because of their consumer orientation behave very differently from traditional providers," Bona observes.
"Software vendors are changing their licensing programs to charge for new types of mobile device, so IT asset managers need a firm grasp of compliance-tracking, the related costs of employee-owned devices, and the various consumer apps being brought into their organizations," she adds.
Bona recommends setting up an enterprise app store to help "optimize asset costs and management."
Other disruptive forces in the enterprise identified by Bona include: the Internet of Things, software maintenance fees and audits, cloud computing, virtualization and big data.
- see the Gartner release