Hilton trains its employees the mobile way


Hilton Worldwide is strengthening worker efficiency through mobile training and BYOD offerings, according to an article at Mobile Enterprise.

The push for this training comes from Hilton's mobile-first attitude in hospitality. As FierceMobileIT reported, Hilton will soon offer digital check-in, room selection, customization of stay and digital check-out. Hilton hopes to implement technology that allows customers to use smartphones as room keys by the end of 2015.

Hilton's senior vice president and global head of digital Geraldine Calpin told Mobile Enterprise that employees have full access to Hilton's digital offerings--sites, apps and even training--on their mobile phones or "company mobile phones."

In addition to BYOD, Calpin also tells Mobile Enterprise of success the enterprise has found with remote working.

"We have work-from-home and virtual global teams using mobile technology and allowing us to be flexible for our Team Members location and flexibility needs," Calpin is quoted as saying.

The article states how many Hilton employees have already been trained to use the new technology and the number of employees they will have trained by the initiative's end--18,000 and 30,000, respectively.

Hilton employees can use tablets and mobile phones for this training, which takes less than one hour according to Mobile Enterprise.

For more:
- read the Mobile Enterprise article

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