How to develop a mobile device management plan

If it seems that users are driving mobile device deployment within your organization these days, it's time to get a management plan in place and regain network access control with solid policies and procedures. It isn't an easy undertaking by any means; you need to first discover who's got what, who's using what and any unsecured access that may be taking place. The first steps toward a useful management plan requires identifying the business need for each mobile device in play and going forward: Will it support and enhance the business effort or is it just a neat toy the user wants?

Then it's time to determine the devices that internal IT will support and maintain and which ones it won't. Don't forget the all-important training aspect for both the user population and the help desk support team. Get insight from several tech chiefs who've put management plans in place to get control over the latest technology and what they learned along the way.

For more on a wireless management plan:
read this article at CIO magazine