IT struggles with poor indoor cellular coverage

Mobile operators unable to fix the coverage problem, says SpiderCloud

A full 61 percent of IT decision makers at United States firms struggle with poor indoor cellular coverage, according to a survey conducted by U.K. research firm YouGov on behalf of SpiderCloud Wireless.

Half of IT decision makers in Germany had indoor cellular coverage issues, while 43 percent of respondents in Spain and 39 percent of those in the U.K. had coverage issues, according to the survey of 601 IT decision makers in the U.S., the U.K., Germany and Spain.

A majority of IT decision makers said that they had contacted their mobile operator to solve the problem but found that the operator was unable to help. "It is very hard for the operators to solve this problem without embarking on a very long process," explained Ronny Haraldsvik, chief marketing officer for SpiderCloud.

"Metropolitan areas report a higher number of issues with in-building coverage and capacity within the enterprise. In dense areas, the cellular signals that are being pushed from the outside in are bouncing off walls and cement and are limited by pure physics," Haraldsvik told FierceMobileIT

Haraldsvik said that enterprises could try to fix the cellular connectivity by installing distributed antenna systems, but that can be expensive, between $5 to $7 per square foot for installation and maintenance. "Few companies have the budget to do that, which leaves them with just dealing with the problem," he added.

The survey also found that nearly nine out of ten enterprises in the U.S. would be interested in mobile-operator-provided Wi-Fi-as-a-service.

Not surprisingly, SpiderCloud provides technology to mobile operators that enables them to provide Wi-Fi-as-a-service and other enterprise mobility services.

Deployment of Wi-Fi access points costs enterprises money in capital expenditures, which might prompt some IT managers, particularly at smaller firms, to opt for the Wi-Fi-as-a-service option.

For more:
- check out the SpiderCloud release

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