Kony offers new solution it claims can mobilize field workers using SAP apps in 30 days


Enterprise mobility company Kony launched a new solution Tuesday that it said will help businesses mobilize field workers using SAP business applications in a month.

Dubbed the Kony Mobile Field Service solution, the goal is to make field workers 100 percent mobile without forcing businesses to shell out big bucks for upgrades.

Source: Kony

The product includes three apps and services, and is designed for any existing SAP Business Suite user. This way, companies don't have to touch their existing SAP systems or reconfigure backend technology, according to the press release.

Kony promised real-time information access to field workers, and a mobile experience that extends across smartphones, tablets, wearables and IoT devices. The statement also said that through this solution, there will be a greater transparency available to customers on their service information.

"With Kony Mobile Field Service solution, enterprises using SAP Business Suite can now quickly mobilize the field team without investing in expensive upgrades to their SAP systems, or having to rip and replace their entire backend infrastructure," said Dave Shirk, president of product strategy and marketing at Kony.

"With mobility, they can now process more work orders, improve their service levels and first time fix rates; and ultimately increase revenue by introducing the ability for technicians to upsell and process payments in the field," Shirk added.

The offering seems to be geared toward companies that want to remain competitive in an increasingly mobile-first work environment. Trimble has also been making moves this year to mobilize field workers. In October, it acquired PocketMobile in order to boost field-to-office efforts and teamed up with mobile device company Raven to offer mobile solutions to farm workers.

For more:
- read the press release

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