Mitel proposes to bridge gap between business communications platforms and mobile networks


Many enterprises do not have their business communications platform tied their mobile networks, resulting in added costs and reduced worker efficiency.

To address this problem, unified communications provider Mitel outlined Thursday a strategic vision to reduce technical barriers between enterprise and mobile networks using the cloud.

"For many of us, the first thing we do in the morning is check our mobile. Increasingly everyday business communications are initiated on a handheld device rather than a desk phone or PC," commented Mitel President and CEO Rich McBee in a statement.

"Using mobile as our entry point, Mitel is leveraging rapid advances in cloud and 4G LTE mobile capabilities to give businesses and consumers better access to the mobile, collaboration and information tools they demand," McBee added.

In preparing to implement this strategy, Mitel has made a number of acquisitions, including purchasing cloud provider Aastra Technologies for $392 million in 2013 and cellular network software provider Mavenir Systems for $560 million this year, noted an article at eWEEK.

To implement its strategy, Mitel unveiled a number of new products this week. Mitel launched a mobile-first version of its MiCollab UC software, which provides a consistent smartphone user interface for voice, video and collaboration. This mobile-first version enables enterprises to provide presence, company directory, and tap-to-connect features for smartphone users.

In addition, Mitel said it is offering mobile voice over Wi-Fi to carriers in Asia, Europe and North America. Mobile carriers can now natively deliver desktop-like communications capabilities to any smartphone with carrier-grade security.

Mitel is also expanding it MiCloud platform into France, UK and Germany, to enable service providers to address enterprise customer demands in those markets.

According to a survey of 162 enterprises by IHS Infonetics Research, by 2016 over 50 percent of respondents will be running some of their UC applications over either a private or public cloud service.

"Cloud solutions are inherently more flexible than premises-based solutions, offering businesses the ability to scale users up and down, centralize management, and deploy new features and applications quickly," said Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research, in a statement.

For more:
- see Mitel's new products release and strategy release
- read the eWEEK article
- check out the IHS Infonetics data

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