Mobile printing, scanning capabilities needed to maximize enterprise mobility investment, says IDC
Enterprises need to incorporate mobile printing and scanning capabilities to maximize their overall enterprise mobility investment, advised market research firm IDC.
Mobile printing and scanning have the ability to improve worker productivity and access to content and enable better mobility in the workplace.
"Mobility promises to be one of largest disruptors to the office environment – especially in regards to workflows centralized around print and scan," said Arianna Valentini, senior research analyst for imaging, printing and document solutions.
"As a result, investment in mobile print and scan drives efficient workflows and gives organizations a competitive edge in worker productivity. Mobile print and scan needs to be addressed as a key part of the overall enterprise mobility investment," Valentini added.
According to a survey of 22,041 end users conducted last year by IDC, 90 percent of employees see business value in printing from mobile devices, yet more than one-third of mobile users cannot print at the office. Many respondents said that reading printed copies of documents is easier than trying to read them on their mobile device.
Other benefits of mobile printing mentioned by respondents were speed of reviewing documents, customer satisfaction, number of transactions processed and the number of new customers brought on board.
However, deploying a mobile printing and scanning solution requires most enterprises to change their current practices to meet the demands of mobile users, Valentini argued.
It is important for enterprises to have a robust plan on how to approach or improve implementation of mobile printing and scanning solutions, she added.
- check out the IDC release