News scan: Smartglasses could save firms billions; Samsung's Knox is going to cost you; More
>> Smartglasses could save field service industry $1B per year
Despite privacy and safety concerns about the use of Google Glass in the enterprise, Gartner predicts that smartglasses will be taken up by enterprises and could improve worker efficiency in manufacturing, field service, retail and healthcare. In fact, the research firm is forecasting that smartglasses could save the field service industry $1 billion per year in 2017. "The greatest savings in field service will come from diagnosing and fixing problems more quickly and without needing to bring additional experts to remote sites," explains Angela McIntyre, research director at Gartner. "Smartglasses with augmented reality and head-mounted cameras can increase the efficiency of technicians, engineers and other workers in field service, maintenance, healthcare and manufacturing roles," she adds. Read more on Gartner's predictions.
>> Enterprises will have to pay extra for Samsung Knox security platform
Enterprises will have to pay for Samsung's Knox security platform, which uses containerization technology to secure Samsung's Android devices, on top of subscription fees charged by a mobile device management (MDM) vendor, notes Galen Gruman in an InfoWorld article. "You need a Knox-compatible mobile management server, for which you pay a monthly fee per user to manage Android and iOS devices; the fee depends on the management features you select. You cannot use Knox with Microsoft's Exchange server, though it supports a base set of MDM protocols used by Apple and Google and is thus the "free" approach to MDM," Gruman explains. In addition, it will only work for Samsung's Galaxy Note 3 "phablet," Galaxy S III smartphone, Galaxy S 4 smartphone and the 2014 model of the Galaxy Note 10.1 tablet. Read more on Gruman's observations.
>> Russians warm to Android smartphones
Smartphones captured an increasing portion of the Russian mobile handset market in the second quarter of 2013, accounting for 39 percent of total shipments, according to the latest IDC stats. Smartphones running the Android operating system made up 73.3 percent of the Russian market in the second quarter, followed by Linux (Bada) in a distant second at 9 percent market share, Windows Phone with 8.6 percent and iOS with 8.3 percent. In terms of manufacturers, Samsung holds almost half of the total handset market in Russia, selling six times as many smartphones in Russia as its nearest rival, Apple, followed by Sony, Nokia and HTC. Read more on the IDC Russian stats.
>> BlackBerry ditches devices for software and services
Struggling mobility firm BlackBerry will emphasize software and services, rather than mobile devices, interim Chairman John Chen tells AP. He advised BlackBerry employees to accept that "we're really not in phones but we're in phones for software, for services." The company is looking for a new CEO with a strong background in software and services following Thorsten Heins decision to step down as CEO. The firm's future remains in doubt as Fairfax Financial failed to get the financing for its $4.7 billion offer to buy the firm. Chen said he would like "somebody to help monetize" its popular BlackBerry Messenger service after more than 20 million users downloaded the app following its availability for Android and iOS smartphones. Read more about the Chen interview.
>> Canadians like their news on the move, eh?
Around 43 percent of Canadian adults who get their news online use their mobile device to access content, according to survey by NADbank. The survey finds that 21 percent of adults who read their newspapers online use only their mobile device, while another 34 percent read them both on their mobile device and PC. The percentage of adults who get their news online using mobile devices jumps to 55 percent when those ages 18 to 34 are examined, the survey finds. The findings have significant implications for advertisers looking to reach Canadian consumers. Read more on the NADbank survey.