SAP takes home gold for best BYOD program at BYOX awards
Ovum has awarded enterprise software giant SAP an "A+" for its internal BYOD program at the research firm's first annual BYOX Strategy awards.
SAP's BYOD program "demonstrates best practice with regards to policy and security implementation. SAP focused on managing apps, not devices, and has implemented mobile content management software. The BYOD program has been used as a driver to engage employees in developing useful internal applications," commented Adrian Drury, head of Ovum's consumer impact on IT practice.
Ovum, the United Kingdom's Technology Strategy Board and a panel of industry experts judged BYOD programs based on employee satisfaction and engagement, data security, technical support, reimbursement and total cost of ownership.
"Ovum's research has found that corporate BYO activity remains steady, indicating that this is not a passing fad….There has never been a more important time to put a strategy in place to manage it," Drury noted.
The research firm also revealed the results of a survey that found nearly 70 percent of employees who own a smartphone or tablet use it to access corporate data.
The survey of 4,371 individuals across 19 different countries found that 67.8 percent of smartphone-owning employees bring their own smartphone to work. 15.4 percent of these employees do so without the IT department's knowledge and 20.9 percent do so in spite of an anti-BYOD policy.
"Trying to stand in the path of consumerized mobility is likely to be a damaging and futile exercise. We believe businesses are better served by exploiting this behavior to increase employee engagement and productivity, and promote the benefits of enterprise mobility," advised Richard Absalom, consumer impact technology analyst at Ovum.
The survey noted that the use of cloud-based productivity applications, such as enterprise social networking, file sync and share, instant messaging and VoIP, is growing fast. Ovum found that these types of apps are increasingly being purchased directly by employees, not through managed corporate channels.
"The thread that runs through all of the data is that IT is not keeping up with the changing demands and behavior patterns of the new mobilized, consumerized workforce ... If employees are sourcing their own applications to do their job, then IT is not delivering the right tools or a good enough user experience for its employees," concluded Absalom.
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