Security, IT integration top M2M customer concerns
End-to-end security and integration with enterprise IT systems are the top two concerns about machine-to-machine wireless communications for corporate customers, according to a survey of M2M companies conducted by Beecham Research on behalf of enterprise software vendor Oracle (NASDAQ: ORCL).
The primary driver for M2M deployment is now enabling new services, rather than only improving operational efficiency and cost savings. Cloud-based M2M services are becoming an increasingly popular option for enterprises because they reduce the cost and complexity of delivering M2M solutions, the survey found.
"The research found that M2M data is increasingly being used more broadly for strategic purposes and value creation throughout the enterprise. Also, that it has become a means for creating new market opportunities while providing a competitive advantage for enterprise users in their own key markets," explained Robin Duke-Woolley, chief executive officer of Beecham Research, in a blog.
M2M deployments are expected to generate large volumes of data in the near future, spurring the need analyze and manage all of that data, survey respondents noted.
These trends point towards the need for M2M products to minimize downtime and provide high availability.
Using the same software development environment for all parts of an M2M deployment could be a major advantage, so long as each part of it can be optimized for its own particular requirements, the survey found.
The survey also identified two M2M market trends. The first is in the business-to-business segment, where M2M data from remote assets and devices is increasingly being used for strategic purposes and value creation throughout the enterprise.
The second is in the B2B-to-consumer segment, where the opportunities associated are increasing from the Internet of Things, which will be characterized by data from large numbers of remote devices and sensors in one sector being combined with data from other sectors and with data from social media, the report noted.
The explosion of M2M demand and new services will enable enterprises to use M2M data in a variety of ways to improve productivity and reduce costs. Gone are the days when M2M would be used simply to monitor industrial process or vehicle fleets.