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Survey: Poor cell phone reception causes many to switch hotels, meeting facilities
In a sign of just how important staying connected has become, a new survey of 1,000 adults by an independent research firm found that poor cell reception will instigate more than half to switch to another hotel the next time around, if all else is equal. What's more, over 50 percent will also switch meeting facilities due to poor cell reception.
Scott Groff, president of Repeated Signal Solutions, the company that commissioned the study, says, "Cell phone connectivity has become so critical to business competitiveness that lost calls due to poor reception can mean much more than frustrating conversations. It can mean millions of dollars lost in business deals or lack of repeat business."
For more:
- see the press release
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