Despite dire predictions that smart machines will replace humans, the workplace of the future will likely see workers and machines working closely together, predicts consulting firm Accenture in its new Technology Vision 2015 report.
Context-aware services can leverage the mobile devices field service workers carry with them and the data that is generated by those devices and by other sources to improve their performance and better satisfy customers.
Wearables seem to be all the rage on tech media catwalks, but not so much with the general public. The problem: concerns about privacy. Still, offer consumers coupons or discounts, or help them with health and lifestyle maintenance, and you're half way there.
When it comes to investments in and satisfaction with mobile adoption, the Brits lead the world.
Simply creating mobile-friendly versions of existing products and services will not be enough for banks to fend off challenges from non-bank competitors, such as PayPal, Google, Amazon and Square. That is the conclusion of a new report by Accenture on digital banking.
Check out the hottest mobile IT news for April 1, including the rush for companies to get involved in mADTMI, the effect local search will have on mobile adspend, the explosion in the NFC chip market, the rapid gains in the mobile POS market and where location-based services are heading in Europe.
More than half of the highest performing IT teams have deployed enterprise app stores, according to Accenture.
High performers in IT encourage and support their employees in using their own mobile devices at work, according to Accenture's fourth high-performance IT research report.
When it comes to social collaboration technology, many organizations that claim to use it aren't really doing so, and many others that do aren't using it to its full potential.
In other words, the problem in not achieving a decent ROI, or any ROI at all, lies not in the analytics tools, but with the data silos and the shortage of talent.