A duplicate map in the Jeppesen digital flight bag used by American Airlines' pilots shut down the app and delayed flights at Reagan National Airport, according to a report by eWeek.
Joining a growing trend among airlines to go mobile, United Airlines will give its more than 23,000 flight attendants iPhone 6 Plus smartphones next spring.
American Airlines started a big code rewriting project a couple years ago, as it set out to move two of its most critical sets of applications off an old mainframe architecture and onto a distributed platform. But last January, the company reversed course and decided to purchase replacement software rather than build new applications whenever possible, report Johanna Ambrosio and Robert L. Mitchell at Computerworld.
American Airlines will update its digital ticketing system to support Apple's new Passbook application, enabling travelers to check in to flights using their iOS device.
American Airlines is floundering, but its IT leadership can't be handed the blame. The company was once a pioneer in IT innovation, and while that trait is widely seen as necessary for survival in
The Federal Aviation Administration has reportedly approved the practice of replacing traditional paper flight charts with iPads, and American Airlines is set to become the first major commercial
Last week I had the opportunity to moderate a panel during the Enterprise Mobility Boot Camp, hosted by the Enterprise Mobility Foundation and sponsored by FierceMobileIT, during this year's CTIA
In the ongoing effort to save on fuel costs, airlines are trying to ditch the heavy paper documents required on board in favor of electronic alternatives. American Airlines is testing a program that
American Airlines will deploy the Android-powered Samsung Galaxy Tab 10.1 to premium class travelers, replacing its existing personal entertainment devices. Beginning later this year, American will
The airline industry generally hasn't been at the forefront of IT-enabled customer service, and passenger frustration often bears this out. But over the next couple years, airlines will begin