You too may be a "demon customer," labeled so for the sin of buying sale items only or returning goods you bought online because they didn't fit, were of poor quality or otherwise didn't meet muster. Yes, retailers everywhere are using big data to conduct an exorcism and drive you demon customers away. It's reverse customer service at its very worst...
Big-box retailer Best Buy has posted product listings for the new Google Nexus 7 tablet hours prior to a media event where the search giant is expected to unveil the device. The Best Buy listing also confirms the device will run Android version 4.3, which Google is also expected to officially announce.
Merchant Customer Exchange--the proposed nationwide mobile commerce network spearheaded by retailers including Walmart, Target, Best Buy and 7-Eleven--has selected digital security firm Gemalto to build its mobile wallet.
Samsung announced on Friday that smartphone sales fueled a 53 percent year-over-year increase in operating profits in the first quarter of 2013, according to a report by Bloomberg.
More than 7,000 retail outlets across the U.S. will begin selling the Moga mobile gaming system later this month, with T-Mobile USA joining their ranks in November.
More than a dozen leading U.S. merchants are banding together to create their own nationwide mobile commerce network designed to rival efforts like Google Wallet and Isis, the point-of-sale initiative spearheaded by Verizon Wireless, AT&T and T-Mobile USA.
The majority of consumer prefer to access retailers' mobile websites using their smartphones instead of accessing native applications, according to Nielsen. The research firm also noted that during
Apple (NASDAQ:AAPL) and Amazon.com lead all rivals on m-commerce shopping satisfaction according to a new survey of top retail mobile sites and apps conducted by customer experience analytics firm
In an interesting twist, retailer Best Buy has decided to get into the app discovery business with the launch of the Best Buy App Discovery Center, a mobile app directory that will be powered by
On-demand music service Rhapsody has reached an agreement to acquire digital music platform Napster from Best Buy. Rhapsody will land Napster's subscribers and certain other assets, and Best Buy will