The best live customer service for Web users utilizes remote access technology, one prominent example of which Oracle now owns.
Quick takes on the latest mobile IT news for Friday, 1/10 including: poll results for e-commerce in France show an increase in online shopping, Apple's climb in enterprise and government spending, Yahoo's acquisition of startup Aviate and what that means for the enterprise, OpenPeak's cloud-based mobility tool that helps out enterprise BYOD policies and Citrix's acquisition of Framehawk to increase business app availability.
Enterprises should handle wearable devices like any other mobile device, if and when they enter the workplace in significant numbers, advises Phil Redman, vice president of mobile solutions and strategy at Citrix.
Enterprise mobility management will not become easier anytime soon and CIOs should be skeptical of single, silver-bullet solutions, says a new report from GigaOm Research. It's a complex space, thanks to consumerization, the proliferation of cloud-based services and purchasing authority moving toward lines of business, says the report.
Citrix is launching a new version of its XenMobile enterprise mobility management platform, introducing a series of features that the company says simplifies and accelerates manual processes for corporate users while making it easier for IT departments to deploy and scale new technologies.
Quick takes on Tuesday, 10/29 news including: Li-Fi vs Wi-Fi, BYOD policies dealing with rogue devices, Asian desire for touch screens, mobile ad spending in the UK and Verizon's plans for new BlackBerry release in November.
Fujitsu is rolling out an upgraded edition of its Managed Infrastructure Service Managed Mobile solution, powered by Citrix.
Fueled by an enterprise need for mobile security, mobile virtualization activations are expected to increase 20 fold by 2018, reaching 8 million by then.
Virtualization firm Citrix has unveiled its Worx App Gallery, a mobile app ecosystem that enables employees using iOS and Android mobile devices to download secure enterprise apps from the Citrix unified app store, as well as from Apple's App Store and Google Play.
The enterprise collaboration software and services market will reach a "tipping point" in two years as cloud-based collaboration software-as-a-service (SaaS) revenue surpasses on-premise software revenue, predicts research firm Strategy Analytics.