I came across an interesting blog post by Robert Desisto, vice president and distinguished analyst at Gartner. He related that Gartner clients have been increasingly asking about offline support for mobile customer relationship management apps.
On the heels of losing its top CRM executive to market leader Salesforce, Microsoft is rolling out Dynamics CRM 2016 to general availability. Businesses can buy either the online or on-premises version of the product starting today.
After its phenomenal third quarter earnings report this week, Salesforce is about to close the trading week with its stock up 34 percent so far this year – an otherwise disappointing one for Wall Street, with the S&P 500 Index up under 2 percent.
Salesforce aims to build out the capabilities of its small- to medium-sized business services with the integration of its small business sales intelligence offering and customer service app.
Microsoft today announced that it has agreed to acquire "key product and technology assets of Adxstudio," Bob Stutz, corporate vice president of Microsoft Dynamics CRM wrote in a blog post.
All week I've been paying attention to Dreamforce news in the hopes of catching some tidbits of information about the company's Force.com platform-as-a-service, but Salesforce has focused more on its customer relationship management products, as well as its new capabilities around the Internet of Things.
Microsoft today announced added features and integrations for the next iteration of its Dynamics CRM in an effort to boost productivity for users.
Reserve, a startup that developed a mobile app for restaurant reservations and payments, has acquired New York-based Set for Service, which offers an iPhone app that enables restaurants to manage customer details and feedback, Reserve announced in a blog post on Friday.
Salesforce beat analys t expectations for the quarter ending July 31, continuing to grow at a rapid pace.
Microsoft is beefing up its Dynamics CRM service, this time with an acquisition of Incent Games. The deal follows two other CRM-related acquisitions this year at Microsoft.