Latest Headlines

Latest Headlines

Enterprise users want offline access to mobile CRM apps

I came across an interesting blog post by Robert Desisto, vice president and distinguished analyst at Gartner. He related that Gartner clients have been increasingly asking about offline support for mobile customer relationship management apps.

Dynamics CRM rolls out to general availability, following top executive departure

On the heels of losing its top CRM executive to market leader Salesforce, Microsoft is rolling out Dynamics CRM 2016 to general availability. Businesses can buy either the online or on-premises version of the product starting today.

Salesforce rides high after Q3 financial report delights Wall Street

After its phenomenal third quarter earnings report this week, Salesforce is about to close the trading week with its stock up 34 percent so far this year – an otherwise disappointing one for Wall Street, with the S&P 500 Index up under 2 percent.

Salesforce combines sales and customer service info in SMB push

Salesforce aims to build out the capabilities of its small- to medium-sized business services with the integration of its small business sales intelligence offering and customer service app.

Microsoft continues Dynamics CRM buying spree, with Adxstudio

Microsoft today announced that it has agreed to acquire "key product and technology assets of Adxstudio," Bob Stutz, corporate vice president of Microsoft Dynamics CRM wrote in a blog post.

May the Force.com be with you

All week I've been paying attention to Dreamforce news in the hopes of catching some tidbits of information about the company's Force.com platform-as-a-service, but Salesforce has focused more on its customer relationship management products, as well as its new capabilities around the Internet of Things.

Microsoft Dynamics CRM 2016 will include more Office, Cortana integrations

Microsoft today announced added features and integrations for the next iteration of its Dynamics CRM in an effort to boost productivity for users.

Reserve acquires Set for Service, provider of CRM app for restaurants

Reserve, a startup that developed a mobile app for restaurant reservations and payments, has acquired New York-based Set for Service, which offers an iPhone app that enables restaurants to manage customer details and feedback, Reserve announced in a blog post on Friday.

Salesforce isn't slowing down, continues to add subscribers

Salesforce   beat analys t expectations   for the quarter ending July 31, continuing to grow at a rapid pace.

Microsoft continues CRM 'shopping spree'

Microsoft is beefing up its Dynamics CRM service, this time with an acquisition of Incent Games. The deal follows two other CRM-related acquisitions this year at Microsoft.