Healthcare insurers need to use mobility and other technologies to engage individual policy consumers in a post-healthcare reform environment, advises a new IDC Health Insights report.
To tap into that growing enterprise wearables market, customer relationship management software giant Salesforce.com is launching Salesforce Wear, CRM software and developer tools for wearable devices.
Salesforce.com has overtaken SAP as the top customer relationship management (CRM) software vendor, posting a 26 percent year-over-year revenue growth in 2012, according to the latest stats from research firm Gartner.
Mobile enterprise app demand contributed to a 3.3 percent year-over-year growth in the applications market in 2012, according to the latest stats from IDC.
China is expected to be a hot market for customer relationship management (CRM) software in China over the next few years, predicted research firm TechNavio.