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customers

Latest Headlines

Latest Headlines

CIOs: Focus on emerging tech to keep business, customers happy

New research from Forrester finds that CIOs need to focus on customer-facing emerging tech and the demands that come along with it to make the organization run smoothly, keep customers happy and help the bottom line.

Mobile users are very impatient with slow apps, study says

Your business may be missing out on mobility money if your team isn't dedicated to crafting topnotch mobile apps, a study of mobile users finds.

Business pros turn to text messaging as an effective tool

Firms are increasingly using text messaging as an effective business tool that gets people's attention--both within and outside the office.

News Scan: IT onboarding; mandating BYOD; more

The top news stories for Nov. 27, 2013.