FierceMobileIT has reported on the challenges facing companies and fieldworkers exploring new use cases with mobile tech. But what about using the new tech to update older practices? AT&T announced Thursday a rollout of updates to its Enhanced Push-to-Talk (EPTT) service, its popular offering among construction workers, onsite technicians and any other worker who needs to hear radio communications without necessarily being heard themselves.
TeamNote, a startup backed by Y Combinator, is reportedly developing an enterprise app designed to improve communication with workers out in the field.
Context-aware services can leverage the mobile devices field service workers carry with them and the data that is generated by those devices and by other sources to improve their performance and better satisfy customers.
Mobility is the focus of Fleetmatics new cloud-based Work platform that enables field service workers to use smartphones and tablets to manage customers, jobs, schedules, invoices and even payment.
Germany-based OMNINET is partnering with Mobile Reach, an enterprise mobility management provider, to provide field workers with IT service and asset management tools.