Landesk, with the help of a third-party research firm, polled over 2,500 employees spread across the U.S., U.K., Germany, France and Australia, and folks seem pretty happy about their IT support.
While many push BYOD as a cost-saving measure that alleviates companies from paying for mobile hardware, the cost to manage BYOD employees can more than offset that, according to an expert.
Just because employees may be permitted to bring their own device doesn't mean they'll also bring their own support. Problems with employee provisioned devices tend to also become problems for the IT department.
High performers in IT encourage and support their employees in using their own mobile devices at work, according to Accenture's fourth high-performance IT research report.
BYOD programs have a lot of hidden costs that IT departments often do not consider.