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IT support

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Latest Headlines

Three steps to balance BYOD and IT support

Just because employees may be permitted to bring their own device doesn't mean they'll also bring their own support. Problems with employee provisioned devices tend to also become problems for the IT department.

High-performing IT organizations embrace, support BYOD, says Accenture

High performers in IT encourage and support their employees in using their own mobile devices at work, according to Accenture's fourth high-performance IT research report.

BYOD is going to cost you, experts warn

BYOD programs have a lot of hidden costs that IT departments often do not consider.