Across all industries, rare is the organization that doesn't rely in some form on mobile apps. Whether mobile apps are used on the client-facing side, for internal processes, personal apps employed through shadow IT, or any other use case, there is likely some kind of mobile computing happening at all times in the enterprise.
Salesforce unveiled Thursday its Service for Apps, new tools powered by Service Cloud that embed multi-channel customer service, including live video chat with a customer service agent, directly into mobile apps.
SAP has developed 12 Apple Watch apps for internal employee use, which could be made available to enterprise customers, depending on demand, Rick Costanzo, executive vice president and general manager of telco and mobile at SAP, told FierceMobileIT.
As more airports deploy free Wi-Fi, it is important for them to understand how travelers use mobile apps in order to deploy network resources in an effective manner. But mobile app usage is not uniform across airports. See this comparison of California versus Florida airports.
Medical and banking mobile apps, as well as other mobile apps, could be at risk from hackers because of a flaw in the way app data is stored in cloud databases, according to researchers at Darmstadt Technology University and the Fraunhofer Institute for Security Information Technology.
Salesforce launched Thursday its mobile app Sales Wave Analytics that can access and analyze data from Salesforce as well as third-party data.
VMware unveiled Monday its VMware Identity Manager, which offers a single sign-on system for access to enterprise apps as well as integration with its AirWatch enterprise mobility management platform.
Apple previewed Monday watchOS 2, the first major OS update for the Apple Watch, which gives app developers tools to build more powerful apps running natively on Apple Watch.
IMS Health launched on Monday two Apple Watch healthcare apps built on its new enterprise healthcare app platform called IMSHealthWear 1.00, Richie Etwaru, chief digital officer with IMS Health, announced on LinkedIn.
To help firms cope with BYOD security risks, Prateek Panda, co-founder and chief marketing officer of mobile security firm Appknox, recommends that CIOs take the following five steps to improve BYOD security at their firms.