More than one-quarter of companies will change how they use mobility when it comes to interacting with customers, predicted market research firm Forrester Research.
Mobile order management company Pepperi Wednesday announced the launch of Pepperi Mobile Storefront, an app to provide retailers self-service ordering from brands and wholesalers using iOS and Android devices.
Retailers are bringing BYOD to their associates on the retail sales floor for faster, more effective customers service, noted an article at Retail Dive.
The Backoff point-of-sale malware, which steals credit and debit card data, has infected more than 1,000 U.S. firms, and their systems, according to the latest US-CERT update.
The Backoff malware, detailed in a US-CERT alert, has already infected point-of-sale systems at 600 retailers, according to security firm Trustwave.
Remote desktop software, made by Microsoft, Apple, Google and others, is opening up retailers' networks to point-of-sale malware attacks by cybercriminals.
More and more retailers are looking to mobile solutions to increase customer satisfaction, build customer loyalty and improve business performance. There are five critical actions that can "make or break" their mobile solutions, says market research firm IDC
This year, retailers are all about mobile. In light of this trend, Shop.org has put together an infographic that lists the top mobile "movers and shakers" in retail.
Unlike many other technologies, retailers are adopting big data at a higher rate than their usual drag-feet adoption tendencies in the past. This is likely due to the fact that price pressures remain high and margins are increasingly pushed low. Indeed, if I'm surprised at anything in this report it is that big data's use in pricing was not pulled out specifically.
U.S. Attorney General Eric Holder wants the nation's retailers to be more accountable for security breach reponse, and has called for new legislation that would mandate consumer alerts when systems are compromised.