Latest Headlines

Latest Headlines

Salesforce intros Wave Analytics for Community Cloud

Salesforce has launched Wave Analytics for Community Cloud which extends analytics beyond internal company use to external partners in order to optimize sales. Essentially, this means companies can embed any Wave Analytics dashboard into their partner community of resellers, distributors, brokers, franchises and agents.

Salesforce rolls out Health cloud, pairing EHRs with customer experience management

Pairing EHRs and other health data with customer experience management platform somehow seemed inevitable and Salesforce has stepped up to the plate with this week's release of Salesforce Health Cloud.

Despite rapid growth rates, Microsoft and Google had little impact on AWS in Q4, says Synergy

Microsoft and Google are by far the fastest growing cloud providers, but for all their growth, they had little effect on the juggernaut that is Amazon Web Services as the year closed.

Salesforce continues along the path of converging its app development platforms

Salesforce is beginning to simplify the way it delivers its application development platforms to developers. The company has launched its latest release, Heroku Enterprise, as part of App Cloud.

Clarizen integrates with Gainsight to help orgs make better CXM decisions

Collaborative work management software vendor Clarizen announced this week it's tied its existing  Salesforce Integration  platform into Gainsight's customer success tool to help organizations unify the teams responsible for customer experience management and gain a better understanding of what's working-- and what's not.

APX Labs receives $13M from investors, including GE, for enterprise wearables platform

APX Labs – a company known for Skylight, its smartglasses platform for enterprises – just added $13 million to its pockets after its latest funding round.

US is home to almost half of all major cloud data centers

This may come as little surprise, but nearly half of all major cloud and Internet data centers are located in the United States of America. This is according to Synergy Research, which indicated 44 percent of such data centers are located in the U.S.

Mobile devices 'dramatically improved' 78% of employees' work lives

Seismic surveyed attendees at Salesforce's Dreamforce conference last week on how their teams use mobile devices and the value they see in them. Seventy-eight percent of workers who use mobile devices believe the tech has dramatically improved their work life in 2015, according to the surveyt.

May the Force.com be with you

All week I've been paying attention to Dreamforce news in the hopes of catching some tidbits of information about the company's Force.com platform-as-a-service, but Salesforce has focused more on its customer relationship management products, as well as its new capabilities around the Internet of Things.

Brisk tool integrates third-party Salesforce apps to combine data for analysis

At the Dreamforce conference this week in San Francisco, Brisk launched a new tool which integrates all third-party Salesforce apps to extract and analyze all that data for sales teams. The tool then delivers predictive next steps to aid salespeople in reaching their sales goals via an auto-generated "to-do" list.