Salesforce has launched Wave Analytics for Community Cloud which extends analytics beyond internal company use to external partners in order to optimize sales. Essentially, this means companies can embed any Wave Analytics dashboard into their partner community of resellers, distributors, brokers, franchises and agents.
Pairing EHRs and other health data with customer experience management platform somehow seemed inevitable and Salesforce has stepped up to the plate with this week's release of Salesforce Health Cloud.
Microsoft and Google are by far the fastest growing cloud providers, but for all their growth, they had little effect on the juggernaut that is Amazon Web Services as the year closed.
Salesforce is beginning to simplify the way it delivers its application development platforms to developers. The company has launched its latest release, Heroku Enterprise, as part of App Cloud.
Collaborative work management software vendor Clarizen announced this week it's tied its existing Salesforce Integration platform into Gainsight's customer success tool to help organizations unify the teams responsible for customer experience management and gain a better understanding of what's working-- and what's not.
APX Labs – a company known for Skylight, its smartglasses platform for enterprises – just added $13 million to its pockets after its latest funding round.
This may come as little surprise, but nearly half of all major cloud and Internet data centers are located in the United States of America. This is according to Synergy Research, which indicated 44 percent of such data centers are located in the U.S.
Seismic surveyed attendees at Salesforce's Dreamforce conference last week on how their teams use mobile devices and the value they see in them. Seventy-eight percent of workers who use mobile devices believe the tech has dramatically improved their work life in 2015, according to the surveyt.
All week I've been paying attention to Dreamforce news in the hopes of catching some tidbits of information about the company's Force.com platform-as-a-service, but Salesforce has focused more on its customer relationship management products, as well as its new capabilities around the Internet of Things.
At the Dreamforce conference this week in San Francisco, Brisk launched a new tool which integrates all third-party Salesforce apps to extract and analyze all that data for sales teams. The tool then delivers predictive next steps to aid salespeople in reaching their sales goals via an auto-generated "to-do" list.