More and more, sales representatives are using mobile technology to interact with customers and colleagues and customer relationship management vendors are taking note. Sales teams and managers can also use mobile technology to get feedback using tools like Qstream, which provides automated and live tools to assess and provide feedback on performance.
After its phenomenal third quarter earnings report this week, Salesforce is about to close the trading week with its stock up 34 percent so far this year – an otherwise disappointing one for Wall Street, with the S&P 500 Index up under 2 percent.
In order to survive and thrive, more companies will have to make the move from public to private. When they do, their big data strategies will become more effective too as they look beyond immediate, short term gains to also seek long term competitive advantages.
The top news stories for May 6, 2015.
Mobile security has become an increasing concern for enterprises and IT staffs.To address that concern, enterprise software giant Salesforce.com has acquired Toopher, a developer of a mobile two-factor authentication app for iOS and Android devices, for an undisclosed consideration.
SpringCM brings their content management technology to Salesforce.com, giving employees content in context.
Rather than approving or banning mobile applications as employees attempt to download them to devices, some chief information officers are turning to mobile application stores to streamline application management.
BARCELONA--As I met with various vendors last week at Mobile World Congress, I saw a connection between mobile and customer experience management that I hadn't considered before.
Last week at its Dreamforce conference in San Francisco, Salesforce.com abandoned its push for the 'social enterprise', mentioning in its place a new catchphrase about the 'Internet of Customers'.
Evernote Business can now be integrated directly into Salesforce.com, giving a sales team a de facto content management system.