If cloud VoIP and UC providers want to gain significant traction, which appears to be happening, and keep their customers from seeking out alternatives, downtime is something that needs to become a thing of the past.
This week marks the beginning of the end of Microsoft Lync Online, as the vendor starts to shift its customers from Lync to Skype for Business Online, which officially launched yesterday.
The only unfortunate thing about the proliferation of easy and cheap videoconferencing is those of us in the media can no longer make "where's my video phone?" jokes.
IT teams will soon have another video option thanks to a new partnership forged between Microsoft and Polycom. The two companies are working together in the hopes of taking a greater share of the collaborative workplace market, with a focus on video collaboration.
Unified communications has shifted into the cloud and onto mobile devices in a big way, but some of those applications--which may or may not be officially part of the enterprise's UC strategy--are creating cause for concern.
The original point of communications convergence was to bring chat and document exchange under the auspices of the operating system. Now that this won't happen, here comes Plan B.
Brand simplification has been a key goal for Microsoft under new CEO Satya Nadella. Now that process has been extended to Skype, though certain parts of Skype and Lync may not zip together so seamlessly.
Microsoft announced this week that as of early next year, Lync will become Skype for Business. The software giant is scrapping Lync in order to leverage Skype's "hundreds of millions of users" in its voice and video conferencing. But don't worry, this new offering is actually a hybrid of the two.
Check out the hottest mobile IT news for Nov. 11, including Microsoft making use of the Skype name, Apple gearing up to take over the enterprise, Jawbone's newest products, the effect augmented reality will have across industries and what the outlook is for the consumer location-based services market.
The 5 hot new apps for Oct. 15.