Whether your organization has worked with systems integrators or not, there's a business case to using an SI or solution provider to design, deploy and--sometimes--manage a unified communications solution.
Building and deploying on-premise unified communications can be a costly endeavor, so getting the funds to roll it out can mean convincing the organization's CFO of the inherent benefits to the business.
Cloud-based videoconferencing doesn't have quite the up-front expenditures of on-premise videoconferencing solutions, but before signing a deal with a videoconferencing software-as-a-service vendor, be sure to check its list of compatible applications and products.
An on-premise unified communications versus a cloud-based unified-communications-as-a-service offering. It may be an easy choice for some, but according to Todd Hagstrom, senior director of product management at Bandwidth, the entire decision really rests in the hands of total cost ownership.
Unified communications has shifted into the cloud and onto mobile devices in a big way, but some of those applications--which may or may not be officially part of the enterprise's UC strategy--are creating cause for concern.
Unified-communications-as-a-service provider ThinkingPhones has added some new big data analytics capabilities to its solutions portfolio. The new features come through the acquisition of Contactive, which is anything but your typical big data company (if there is such a thing).
Between cloud services, BYOD, and on-site software, workers use a large and often fragmented collection of apps and services to get things done during the course of a workday. Unfortunately, the "mishmash" approach means employees struggle to find what they need when they need it and sometimes resort to workarounds if they can't get satisfaction with IT-sanctioned products.
Looking for a new unified communications solution? Here are five expert tips on what to watch out for.
Quick rundown on the latest mobile IT news for Wednesday, 3/26 including: more than half of hospitals in the works to evaluate enterprise-class nursing smartphone products over the next year and a half, the lag in smartphone audio development, the demand for softphones, tablets and UC clients for enterprises, open standards sought by mobile enterprise app platform providers and Intel's acquisition of a wearable healthcare device supplier.
Enterprises should support unified communications functions for BYOD devices. It is time for enterprises to overcome their reluctance to deploy mobile UC on employee-owned devices and unleash the power of their workforce.