Unified Communications

Latest Headlines

Latest Headlines

RingCentral goes global with latest UCaaS offering

RingCentral is upping the ante with its unified communications services. The company launched a new unified communications as a service offering designed to replace enterprise PBX systems.

Spotlight: With Red Box, now you can record Skype for Business calls

Compliance-focused Red Box Recorders has released a call recording product for Skype for Business, enabling organizations – particularly those in the contact center, finance and public safety sectors – to capture incoming and outgoing calls.

TeleMate.Net boosts visibility across UC suite

Unified communications vendor TeleMate.Net Software is adding greater data analytics to its UC suite to provide customers with greater visibility into the inner workings of its applications.

Competitors, beware: IBM has big plans for cloud video streaming service

It will be interesting to see what Big Blue has planned in the cloud video services arena. IBM recently acquired cloud streaming provider Ustream and has since unveiled plans to get a foothold in the video space.

Biamp takes on video collaboration market with Devio

Biamp Systems released a videoconferencing system designed for huddle rooms. The Devio video collaboration tool is meant to be an easy-to-use device that provides small meetings with high-definition audio and video.

Axia expands UC product to mobile devices, boosts third-party integrations

Axia Technology Partners unveiled a major update to its unified communications product at ITEXPO in Ft. Lauderdale, Florida. It's the first significant update to the product since it launched in October 2014.

Spotlight: When moving to SIP, don't consider it a full TDM replacement

By many accounts, unified communications is finally finding success in all levels of business.

ChitrChatr continues testing of all-in-one UC suite with beta version 2.0

ChitrChat's Comprehensive Universal Unified Communications Platform isn't quite ready for official release, but the company has made some more progress since it launched the beta in September.

UCaaS on the rise, but enterprise penetration will only reach 20% by 2020, says BroadSoft

A BroadSoft survey of service providers and others in the industry shows a sharp incline for unified communications as a service over the next five years. Through to 2020, BroadSoft expects market penetration for UCaaS and hosted PBX to grow to 41 percent.

2015 was the year UCaaS vendors found the formula for success

Unified communications struggled to find traction in the market for the first decade of the hype cycle. Vendors talked about its benefits to the enterprise more than they and their partners were actually deploying UC solutions. Last year kicked off a significant change, thanks to cloud – but more to the point, that cloud unified communications as a service got it right after some trial and error.