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Unified Communications

Latest Headlines

Latest Headlines

When choosing a videoconferencing service, ensure compatibility

Cloud-based videoconferencing doesn't have quite the up-front expenditures of on-premise videoconferencing solutions, but before signing a deal with a videoconferencing software-as-a-service vendor, be sure to check its list of compatible applications and products.

Say goodbye to videoconferencing hardware

The hardware-centric videoconferencing deployment model isn't quite at its end of days yet, but it's not far off. 

Spotlight: Cisco Jabber struts its stuff on Jimmy Kimmel Live

If you caught the debut of the "Wall of America" on Jimmy Kimmel Live, then you spotted Cisco's latest high-profile project.

Next-gen UC to showcase asynchronous messaging

Although the death of unified communications is greatly exaggerated, as we wrote about a few weeks ago, there's the belief that unified communications is about to hit an evolutionary stage where it will become a little more unified and a little less integrated.

Avaya SDN play with Open SDN Fx likely to target UC customers

Every vendor and their mother wants to claim dominance in the fledgling software-defined networking market. Avaya is the latest to make the claim with the launch of its new Open SDN Fx architecture, which is tied into the OpenDaylight, OpenStack and OpenFlow open source projects.

New Plantronics UC devices target noisy environments, mobile, hearing- and vision-challenged users

Plantronics has released new devices for unified communications environments that aim to improve productivity for mobile workers, those stuck in noisy environments and users who are challenged by...

How to ensure successful SIP implementation

Session initiation protocol (SIP) protocol is coming up on its twentieth birthday, so you'd think by now it would be a cinch to deploy a VoIP solution using SIP within an enterprise network. Apparently not.

Enterprises turn to software for videoconferencing, leave hardware market flat

Remember several years ago when telepresence rooms were all the rage? Looks like the good days for companies like Cisco, Polycom and Avaya are long over.

UCaaS vs. on-premise UC debate comes down to TCO

An on-premise unified communications versus a cloud-based unified-communications-as-a-service offering. It may be an easy choice for some, but according to Todd Hagstrom, senior director of product management at Bandwidth, the entire decision really rests in the hands of total cost ownership.

Spotlight: Cloud, BYOD, IoT, big data, social media driving UC

The unified communications market has been growing steadily for some time now, but according to Frost & Sullivan, new technologies and trends are going to have an even greater impact on unified communications.