Unified communications has gone through two waves and is headed for its third wave, incorporating social media. Whichever wave enterprises choose to ride, there will be vendors ready to offer them the solutions they need.
VoIP startup VoIP-Pal is taking on IT behemoth Microsoft in a patent battle over VoIP surveillance technology, which enables service providers to comply with government requests to wiretap VoIP conversations.
Avaya's large enterprise customers will be able to deploy advanced unified communication (UC) features through the expansion of an agreement with GENBAND announced last week.
Voxbone, a VoIP wholesaler, has signed an agreement with telephony applications provider Aculab to supply international direct inward dial (DID) numbers for Aculab's cloud-based platform, which enables developers to create on-demand automated telephony applications that make, receive and interact with calls.
The communications disruption caused by Hurricane Sandy has increased demand for VoIP services, according to VoIP provider Netlinx.
As reported by telecom analyst Dave Michels, Microsoft has moved its Lync enterprise unified communications product to its Skype VoIP division. Combining Lync and Skype is a bold move, but if the challenges can be met and overcome, it will pay off for Microsoft in the end.
Orlando, Fla.--As the cloud-based unified communications market matures, Gartner expects leaders to emerge, according to Gartner Research Director Daniel O'Connell.
Mobile operators are increasingly deploying deep packet inspection tools along with 4G services for more granular traffic management and to enable value-added services, tiered services, and improved pricing models, according to Infonetics Research.
Tapping into the growing market for cloud-based UC products, Verizon is offering small and medium-sized businesses on a tight IT budgets its cloud-based Virtual Communications Express platform.
California Gov. Jerry Brown has signed a bill into law that prohibits the state from regulating VoIP services, reports the Capitol Weekly. In August, the California legislation passed the bill that...